Find answers to the most commonly asked questions about our tours and booking process.
Travelin is your trusted travel partner offering curated tour packages to destinations worldwide. We specialize in creating unforgettable travel experiences with expert guides, comfortable accommodations, and comprehensive itineraries.
We offer a wide variety of tours including Adventure tours, Beach vacations, City tours, Cultural experiences, Wildlife safaris, and Cruise packages. Each tour is customizable to meet your specific needs and preferences.
You can reach our customer support team via email at info@travelin.com or call us at +47-252-254-2542. We're available Monday to Friday, 9 AM - 6 PM, and weekends 10 AM - 4 PM.
Yes! Many of our tours are family-friendly and designed to accommodate travelers of all ages. We offer special family packages with activities suitable for children and comfortable accommodations.
Booking a tour is easy! Simply browse our tour packages, select your desired tour, click "Book Now", fill in your details, and complete the payment. You'll receive a confirmation email with your booking reference immediately.
Yes, you can modify your booking up to 7 days before the tour start date. Please contact our customer support team with your booking reference to make changes. Modification fees may apply depending on the changes requested.
Cancellations made 30+ days before departure: Full refund minus 10% admin fee. 15-29 days before: 50% refund. 7-14 days before: 25% refund. Less than 7 days: No refund
While you can book as a guest, we recommend creating an account for easier booking management, access to exclusive deals, and to track your booking history.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All payments are processed securely through encrypted payment gateways.
Absolutely! We use industry-standard SSL encryption and comply with PCI DSS standards to ensure your payment information is completely secure. We never store your credit card details.
Yes! For bookings over $1000, we offer installment payment plans. A 30% deposit is required at booking, with the balance due 30 days before departure.
All prices are displayed in USD by default. You can switch to other currencies (EUR, GBP, AUD) using the currency selector in the footer. Exchange rates are updated daily.
Our tour prices typically include accommodation, transportation, guided tours, entrance fees to attractions, and some meals as specified in the itinerary. International flights and travel insurance are usually not included.
While not mandatory, we strongly recommend purchasing comprehensive travel insurance that covers medical expenses, trip cancellation, lost luggage, and emergency evacuation.
You'll need a valid passport with at least 6 months validity. Depending on your destination, you may also need visas, vaccination certificates, or other specific documents. We'll provide a detailed checklist upon booking confirmation.
Absolutely! We welcome solo travelers on all our tours. You'll have the opportunity to meet other travelers and enjoy guided group activities. Single room supplements may apply.
Still Have Questions?
Can't find the answer you're looking for? Our friendly team is here to help!